FAQ

Got questions? We have answers! At GobbleGum, we want to make sure your shopping experience is as smooth as possible so you can focus on what really matters—celebrating your little star.

Below, you’ll find answers to the most common questions we receive. If you don't see what you're looking for, please feel free to reach out to us on our Contact Us page.

Q: How do I personalize my item?

A: In the product page, there is a section where you can enter the text you want us to write on the item you’re purchasing.

Q: How much does shipping cost?

A: We offer free USPS First Class shipping storewide.

Q: How long does it take for my order to ship?

A: All items are handmade and we are shipping in 1-5 business days from the date of purchase. We ship Mon-Friday 9am-5pm CST. Orders received after the 2pm cut off, adds one day to the delivery estimate.

Q: How long does it take to receive?

A: Items arrive within 3-5 business days after shipping with USPS.

Q: What shipping method do you use?

A: We use USPS First Class Mail with tracking number.

Q: What is your Returns and Refunds policies?

A:  We do not accept returns or exchanges for personalized items unless there is a structural defect or an error made on our part.  You will receive a free return shipping label through email.  Refunds take about 5 days to appear back into your original payment method.

Q: Do we accept exchanges?

A: We do not accept exchanges for personalized items unless there is a structural defect or an error made on our part.

Q: Do you ship internationally?

A: We only ship within The United States at this time.

Q: Which forms of payment do you accept?

A: We accept all major debit cards through our secure merchant.

We're here to help!

Email us at gobblegum.com@outlook.com

Call us at (346)488-3007